Privacy Policy

Last updated: January 15, 2025

This Privacy Policy describes how Nicolas Industries ("we", "our", or "us") collects, uses, and protects your information when you visit our website or use our services. We are committed to protecting your privacy and being transparent about our data practices.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number when you contact us through our contact forms or email
• Communication Data: Messages, inquiries, and feedback you send to us
• Project Information: Details about your project requirements and specifications when requesting quotes or consultations
• Business Information: Company name, industry, and other business-related details for B2B services

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information:

• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Device Information: Browser type, operating system, device type, and screen resolution
• Technical Data: IP address, referring website, and access times
• Performance Data: Page load times and website performance metrics

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Responding to your inquiries and providing customer support
• Processing project requests and providing quotes
• Delivering web development, ROBLOX development, AI integration, and consulting services
• Managing client relationships and project communications

2.2 Website Improvement

• Analyzing website usage to improve functionality and user experience
• Identifying and fixing technical issues
• Optimizing website performance and loading speeds
• Developing new features and services

2.3 Communication

• Sending project updates and important service notifications
• Responding to support requests and technical questions
• Providing information about our services (only with your consent)

2.4 Legal and Security

• Complying with legal obligations and regulations
• Protecting against fraud, abuse, and security threats
• Enforcing our terms of service and other agreements
• Resolving disputes and legal claims

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and communication services
• Analytics and performance monitoring
• Payment processing (if applicable)
• Cloud storage and backup services

These providers are bound by confidentiality agreements and are only authorized to use your information for the specific services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or other legal processes
• Government investigations or regulatory requests
• Protecting our rights, property, or safety
• Preventing fraud or other illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Updates: Security systems and software are regularly updated
• Monitoring: Continuous monitoring for security threats and vulnerabilities
• Incident Response: Procedures in place for responding to data breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Contact inquiries: 2 years from last contact
• Project data: 5 years after project completion for support and warranty purposes
• Website analytics: 26 months from collection
• Legal compliance: As required by applicable laws and regulations

When data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Obtain information about how your data is processed

6.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your contact details and preferences

6.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain types of processing

6.4 Marketing Communications

• Opt-out of marketing emails and communications
• Manage your communication preferences

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies Policy

Our website uses the following types of cookies:

7.1 Essential Cookies

Required for basic website functionality, including:

• Session management and security
• Theme preferences (dark/light mode)
• Form data temporary storage

7.2 Analytics Cookies

Help us understand how visitors use our website:

• Page views and user interactions
• Traffic sources and navigation patterns
• Performance and error tracking

7.3 Preference Cookies

Remember your choices and settings:

• Language and region preferences
• Display preferences and accessibility settings

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

Third-party services we may use include:

• Google Fonts: For web typography (subject to Google's Privacy Policy)
• Discord: For community engagement (subject to Discord's Privacy Policy)
• Email services: For communication and support

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected information from such child, whom is under 13, we will take steps to delete such information promptly.

For ROBLOX development services involving younger users, we comply with ROBLOX's Terms of Service and privacy requirements, and we recommend parental supervision.

11. Regional Privacy Rights

11.1 European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation, including:

• Right to data portability
• Right to object to processing
• Right to lodge complaints with supervisory authorities
• Rights related to automated decision-making

11.2 California (CCPA)

California residents have rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

12. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

• Notify relevant authorities within 72 hours (where required)
• Inform affected individuals without undue delay
• Provide information about the nature of the breach
• Describe measures taken to address the breach
• Offer guidance on protective measures you can take

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of material changes via email or website notice
• Obtain consent for changes that materially affect your rights

We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Interpretation and Definitions

15.1 Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

15.2 Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our Service or parts of our Service.
• Company: (referred to as either "the Company", "we", "us" or "our") refers to Nicolas Industries.
• Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history.
• Country: Refers to Czech Republic.
• Device: Any device that can access the Service such as a computer, cellphone, or digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website and all related services provided by Nicolas Industries.
• Service Provider: Any natural or legal person who processes data on behalf of the Company.
• Third-party Social Media Service: Any website or social network through which a User can log in or create an account to use the Service.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Website: Refers to Nicolas Industries, accessible from the current domain.
• You: The individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.